Privacy Policy

Effective Date: April 3, 2026
Last Updated: April 3, 2026

1) Overview

Virtus Equipment Inc. (“Virtus,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through our webstore (the “Site”), what we store, how we use it, and when we share it.

2) Information We Collect & What We Store

Information you provide: When you place an order or contact us, you may provide basic contact information.

Virtus Equipment stores only:

• Name
• Email address
• Shipping Address

We use this information to communicate with you about your order and to provide customer support.

Order details (non-payment): The Site may generate order-related records such as order number, items purchased, order totals, and transaction status for operational and accounting purposes. These records do not include full payment card details and are not used to create customer profiles beyond the Name, Email address and Shipping address Virtus stores.

3) Payment Processing (Authorize.Net)

We accept payments through Authorize.Net, a third-party payment gateway. When you pay for an order, your payment card information is collected and processed by Authorize.Net and is handled under their systems and policies. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. Authorize.net adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

Virtus Equipment does not store credit card numbers or card security codes on our systems. Your payment is processed through Authorize.Net’s services, which are designed to support secure payment acceptance.

Authorize.Net may collect and process information necessary to complete a transaction (for example, name, contact information, and order/payment information) as part of providing payment services.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.net Privacy Policy for more details.

4) How We Use the Information We Store

We use Name, Email and Shipping address to:

• Send order-related communications (e.g., confirmations, updates, support responses).
• Provide customer service and respond to inquiries.
• Communicate about parts availability, shipping coordination, or service needs when you request assistance.

5) When We Share Information

We do not sell personal information.

We may share limited information only in these circumstances:

1. A) Payment provider (Authorize.Net):

Information needed to complete a transaction is processed through Authorize.Net.

1. B) Service providers supporting the Site:

The Site is powered by WooCommerce and related ecommerce services that support order processing and site functionality. These providers may process limited order‑related information as necessary to perform their services on our behalf. Virtus Equipment shares only the information required for these services.

1. C) Legal and security reasons:

We may disclose information if required by law or to protect the rights, safety, and security of Virtus, our customers, and the Site.

6) Data Retention

We retain the Name, Email address and shipping address we store for as long as reasonably necessary to:

• provide customer support,
• maintain business and transactional records, and
• comply with legal, tax, or accounting obligations.

7) Your Data Rights

You may request access to, correction of, or deletion of the personal information that Virtus Equipment stores about you (Name, Email address, and Shipping address), subject to applicable legal and business requirements.

To submit a request, please contact us using the information provided in the “Contact Us” section below. We may require verification of your identity before fulfilling a request.

8) California Privacy Notice

This section applies solely to residents of the State of California.

Virtus Equipment does not sell personal information as defined under the California Consumer Privacy Act (CCPA). We collect and store only limited personal information as described in this Privacy Policy and use it solely for business and transactional purposes.

California residents may exercise their rights to access or delete personal information by contacting us using the information provided below.

9) Children’s Privacy

The Site is not intended for use by children under the age of 13. Virtus Equipment does not knowingly collect personal information from children under 13. If you believe that a child has provided personal information through the Site, please contact us so we can take appropriate action.

10) International Visitors

The Site is operated from the United States. If you access the Site from outside the United States, please be aware that information you provide may be processed and stored in the United States in accordance with this Privacy Policy.

11) Security

We take reasonable steps to protect the information we store (Name, Email and Shipping address). However, no method of transmission or storage is 100% secure.

Important: Because payments are processed through Authorize.Net, Virtus Equipment does not store card numbers on our systems.

12) Third-Party Links

The Site may contain links to third-party sites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies directly.

13) Contact Us

For privacy questions or requests related to the Name, Email address and shipping address we store, contact:

Virtus Equipment Inc.

Email: cbreslin@virtus-equipment.com

Mail: 9120 Centerlinks Commerce Dr. Unit 4, Fort Myers, FL 33912

14) Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made.